Shipping Info

Shipping & Delivery

At Moonoon, we cherish every piece that tells your unique story. To ensure your treasures arrive with care:

• Ready-to-Ship Items
  Our Australian stock allows us to dispatch your order within 1-3 business days, so you can enjoy your new jewelry without delay.

• Pre-Order & Direct Ship Items
  Some designs are crafted with love overseas or made-to-order just for you. These special pieces take approximately 8-10 business days to arrive, as they journey across oceans to your hands. Thank you for your patience and trust in our craftsmanship.

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Shipping Fees

• We’re delighted to offer complimentary shipping on all Australian orders over $99 AUD.

• For orders below this amount, a modest shipping fee of $10 AUD applies.

• In some cases, remote locations or certain pre-order items may incur additional fees, which we’ll communicate transparently with you.

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Track Your Journey

Once your order is on its way, we provide a tracking number, so you can follow its journey from our heart to your doorstep.

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Need Assistance?

We’re always here to help.
Feel free to reach out — your happiness means the world to us.